Ok. So yesterday was our 1st anniversary. We bought our rings at JB Robinson. During that year we took her ring in for cleanings and inspections. The people at jbr did not log us in per the agreement which says it must be inspected every six months. Now I know why they...Read more
They have had my wifes ring since June to repair a chipped diamond which shouldn't have chippeMmd anyhow..... Don't shop there. They suck. We have tried to talk to them but it's not helping. I have emailed them time and time again but no results. JB Robinson also said...Read more
My fiancé ordered my ring from JB Robinson on May 11, 2013 and they told him that since it was a custom designed ring that it would take a few weeks to get it made and in the way that he wanted. He picked it up May 25, 2013 and ended up surprising me with the proposal...Read more
Be VERY aware when you are going to pay for your purchase and suddenly you have more than one sales personnel bombarding you with questions and handing you different papers to sign!NEVER GIVE them your social or ID number, they will begin to fill out a credit card...Read more
My personal experience with J. B Robinson, Mentor, Ohio defies comprehension of a business that is supposedly selling “expressions of love and lasting memories.” In May 2008, I took my engagement ring (of 37 years marriage) to be reset in a new mounting. My...Read more
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