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They have had my wifes ring since June to repair a chipped diamond which shouldn't have chippeMmd anyhow..... Don't shop there. They suck. We have tried to talk to them but it's not helping. I have emailed them time and time again but no results. JB Robinson also said...
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Anonymous
JohnnyV

Never shop at JB Robinson. The staff at Southland was rude to my wife and we have not heard one word on the status of her wedding ring repair.

#524665
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My fiancé ordered my ring from JB Robinson on May 11, 2013 and they told him that since it was a custom designed ring that it would take a few weeks to get it made and in the way that he wanted. He picked it up May 25, 2013 and ended up surprising me with the proposal...
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Anonymous
Anonymous

get your ring appraised by an independent appraiser. It is important for an investment that big to be individually verified.

#425043
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Be VERY aware when you are going to pay for your purchase and suddenly you have more than one sales personnel bombarding you with questions and handing you different papers to sign!NEVER GIVE them your social or ID number, they will begin to fill out a credit card...
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Anonymous
haha

I work at a jbr, it is your responsibility to know what your signing for, but most of us won't do that because it is illegal! we care more about keeping our job than getting o...

#400424
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My personal experience with J. B Robinson, Mentor, Ohio defies comprehension of a business that is supposedly selling “expressions of love and lasting memories.” In May 2008, I took my engagement ring (of 37 years marriage) to be reset in a new mounting. My...
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Anonymous
Anonymous

They should have compensated you for the cost of the gold band. I have bought several pieces of jewelry from JB Robinson. I never had a problem with them until the last couple...

Anonymous
None ya

JBR is the bigges piece of *** business and have screwed me over one to many times! Thank god we have learned our lesson and will never buy there again. Just disappointed that...

#120892
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