I took my gold tennis bracelet in for repair of 1 missing stone, 3 months later when we hadn't heard from them,my husband stopped to check the status on the repair. It was sitting in vault. He was told it was UN repairable and they would give me a store credit of less...Read more
I felt like I was at a bad used car lot. Pressure city. Nobody knew what they were talking about. I asked the Mgr what the quality of the diamond was;he told me and was the corrected by the salesgirl who gave one pt less in quality. The MGR gave her a vicious look, but stuck with her number. No Thanks
I get calls from people in at least 25 diff states, scam call on behalf of J B Robinson Jewelers. They say 'this is your jeweler.. please call us at your earliest convenience" or if I answer they will put me on hold and put music on for a while; I never bothered to...Read more
I didn't like
- Getting scam calls constantly
I called the Lansing Mall which is located in Lansing, Mi. I wanted to find out information about sending my ring in to get soldered and re-dipped. The man who answered the phone interrupted me before I finished speaking and said "2 weeks". I thanked him and he hung...Read more
Ok. So yesterday was our 1st anniversary. We bought our rings at JB Robinson. During that year we took her ring in for cleanings and inspections. The people at jbr did not log us in per the agreement which says it must be inspected every six months. Now I know why they...Read more
They have had my wifes ring since June to repair a chipped diamond which shouldn't have chippeMmd anyhow..... Don't shop there. They suck. We have tried to talk to them but it's not helping. I have emailed them time and time again but no results. JB Robinson also said...Read more
J B Robinson Jewelers - Review about Credit Card Application from North Haven, Connecticut
Jb Robinson only has an add in their help wanted so they can get a credit card application. U go through two interviews with them pretending to hire you. All they want is a credit app. Do not apply to this company. Manager was so full of himself.
My fiancé ordered my ring from JB Robinson on May 11, 2013 and they told him that since it was a custom designed ring that it would take a few weeks to get it made and in the way that he wanted. He picked it up May 25, 2013 and ended up surprising me with the proposal...Read more
Be VERY aware when you are going to pay for your purchase and suddenly you have more than one sales personnel bombarding you with questions and handing you different papers to sign!NEVER GIVE them your social or ID number, they will begin to fill out a credit card...Read more
My personal experience with J. B Robinson, Mentor, Ohio defies comprehension of a business that is supposedly selling “expressions of love and lasting memories.” In May 2008, I took my engagement ring (of 37 years marriage) to be reset in a new mounting. My...Read more
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